Privacy Policy

Who we are

PortCentral (“we”, “us”) provides a hub for port and logistics operations. This policy describes how we handle personal data when you use the PortCentral platform, including embedded applications that share our application database.

Data we collect

Depending on how you use the service, we may process:

• Account and profile information (name, email, phone, address, date of birth, photo)
• Authentication and security data (sessions, sign-in method, IP address, device hints)
• Organization and access-request details you provide during onboarding
• Operational data you enter in hub apps (stored in our shared platform database)
• Notifications and activity metadata tied to your user or organization

How we use data

We use personal data to provide and secure the service, manage access, communicate with you (for example verification and account recovery), and comply with legal obligations. We do not sell your personal information.

Sharing and processors

We use trusted service providers (such as email delivery, cloud hosting, and object storage) that process data on our instructions. Spoke applications run as part of the same platform and use the same database infrastructure unless we state otherwise in product documentation.

Retention

We keep data only as long as needed for the purposes above. When you request account deletion, we deactivate your profile and permanently remove authentication data after the stated grace period, subject to anonymization or retention where required by law. See our Account deletion page for how to request deletion and what happens during the grace period.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You can download hub account data from Settings → Security and request account deletion from Settings.

Contact your PortCentral administrator or our support channel listed on urixoft.com.